SECURITY & DATA

Agree the controls before connecting the data.

Give your IT, security and business owners a clear view of the data boundary, access model and execution authority for the proposed deployment.

Connected workflowYour systems
ERPWMSExports
MudaGenInventory → Decisions → Actions
PlannersBuyersInventory teams

Connection methods and execution permissions are scoped for each customer environment.

How the public website and demo work today.

01

Fictional inventory

The public dashboard uses sample materials and plants. No customer ERP is connected to the demo.

02

Explicit AI requests

Chat text, bounded recent history and voice recordings after Stop can be sent to OpenAI. Usage limits are separate from inventory recommendations.

03

Private website inbox

Website contact requests are saved in an owner-restricted inbox. They are not sent to the AI model or added to a newsletter.

Production requirements are part of the scope.

Production requirements are part of the scope.
AreaWhat to agree before launch
Identity and accessUser roles, company boundaries, authentication and least-privilege service access
ERP executionAllowed documents, approval thresholds, policy limits and audit requirements
Data handlingFields processed, hosting region, retention, deletion and approved subprocessors
OperationsBackups, recovery expectations, monitoring, support and incident communication
AI usePermitted context, provider configuration, usage budgets and evaluation criteria

MudaGen does not currently claim SOC 2 or ISO 27001 certification. Required assurance, SSO, residency and contractual commitments must be confirmed for the proposed deployment.

A practical security conversation.

Share your security questionnaire and high-level requirements through our contact form. We can arrange the appropriate technical review before requesting confidential datasets or ERP credentials.

Keep passwords, access tokens and sensitive company records out of the public form and chat. Agree a suitable secure exchange process during discovery.

01

Read the privacy notice

See exactly what the website collects and how text and voice conversations are handled.

Explore more

ANSWERS BEFORE YOU START

A few practical questions.

All frequently asked questions
How will our company data be protected?

Production security is agreed with your IT team before connecting company data. Review user and company boundaries, service permissions, hosting region, retention, provider handling, audit needs and recovery expectations. The public demo uses fictional inventory and is not the place to upload confidential business records.

Review security and data scope
Do you have SOC 2, ISO 27001, SSO or a data-residency guarantee?

MudaGen does not currently claim SOC 2 or ISO 27001 certification. SSO, regional hosting, security assurance and other enterprise requirements must be reviewed and confirmed for the proposed customer deployment. We make contractual commitments only when the corresponding controls and service scope are agreed.

What information is sent to OpenAI?

A sent chat question includes its text and bounded recent conversation. Voice audio is sent for transcription after Stop. Public inventory answers use supplied sample records. Deeper recommendation requests use selected sample context. The website’s contact form is not sent to AI. Customer data handling and AI provider configuration are agreed separately before a company rollout.

Read the privacy notice
Who owns our data, and can we export or remove it?

Data ownership, permitted processing, export, retention and deletion are agreed in the customer contract and data-handling scope. Your ERP remains the system of record. Before onboarding, define the records held by MudaGen and the exit process. For website contact data, use the contact form to request access or deletion.

YOUR NEXT MOVE

Let’s start with
your operation.

Bring a recurring inventory challenge. We’ll discuss the data, scope and a practical path forward.

Talk to our teamSee how pricing works